Course curriculum

  • 1

    Welcome To SupperClub

    • Hello from one of the SupperClub Co-Founders

    • How to use this course
  • 2

    SupperClub Basics

    • Getting familiar with SupperClub Venues & Offers

    • How to QUICKLY find offers using filters

    • How it Works

    • Why Members Love SupperClub

    • SupperClub Memberships (differences between them)
  • 3

    Inbound Whatsapp Checklist

    • During your shift you MUST do these
  • 4

    Stuff you need to know

    • Do's & Don'ts

    • Goals

    • Whatsapp Quick Responses

    • Toxic vs Power Words

    • Creative ways to get a response

    • Sample of Good and Bad Conversation

    • ALWAYS do these 3 things when sending a video or image via whatsapp

    • Approved Phrases
  • 5

    Tools

    • Brochure

    • How to Book an offer

    • NEW MEMBERS SCRIPTS

    • 1 Month Member Talking points(to upgrade them)

    • SIMPLIFIED SCRIPT: 1 Month member upgrade.

    • EXPIRED MEMBERS SCRIPT

    • Whatsapp Status -How to use it to close more sales

    • Marketing Videos and Images

    • How to check member's transactions
  • 6

    Handling Different Scenarios

    • The member wants to amend the reservation

    • Member is requesting for a call
  • 7

    Test your Learnings

    • Baseline Quiz